Last updated: 14 June 2026
Alpine Assistant respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect personal information submitted through this website.
Who We Are
Alpine Assistant provides AI guest support, WhatsApp concierge tools and operations automation for chalets, apartments and holiday accommodation teams.
Contact: info@alpineassistant.fr
Personal Data We Collect
When you contact us through this website, we may collect:
Your name
Your email address
Your phone number
Your company name
Information about your property, portfolio or enquiry
Any other details you choose to include
We may also collect basic website usage data through cookies or analytics tools, depending on your cookie preferences.
How We Use Your Data
We use your personal data to:
Respond to enquiries
Provide information about our services
Discuss your property, portfolio or business needs
Prepare quotes or proposals
Improve the website and our services
Maintain business communication records
We do not sell your personal data.
Legal Basis
We process enquiry data to respond to your request and, where relevant, take steps before entering into a contract.
Analytics cookies are only used with your consent.
Service Providers
Your data may be processed using trusted third-party services that help us operate the website and respond to enquiries, including Squarespace, Google Workspace and Weglot.
These providers may process data on our behalf in line with their own security and privacy obligations.
How Long We Keep Your Data
We keep enquiry and business communication data only as long as necessary to respond to your request, manage our business relationship and meet legal or administrative obligations.
If your enquiry does not lead to an ongoing business relationship, we will not keep your data longer than necessary.
Cookies
This website uses essential cookies required for the site to function.
With your consent, we may also use analytics cookies to understand how visitors use the site and improve Alpine Assistant.
You can accept, reject or manage non-essential cookies through the cookie banner.
Your Rights
Under applicable data protection law, you may have the right to:
Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to certain processing
Withdraw consent for cookies or consent-based processing
Request restriction of processing
Request data portability, where applicable
To exercise your rights, contact us at:
You also have the right to contact the CNIL, the French data protection authority.
Contact
For questions about this Privacy Policy or how your personal data is handled, contact: